Frequently Asked Questions

Quick answers to the most common questions

Our clean, well maintained, and secure facilities are always located on major highways and in convenient, highly visible retail areas. Our goal is to give our customers the very best service, convenience, professionalism, and quality storage available in the market today. We strive to continuously improve our business so we can improve your storage experience. And we pride ourselves on being the best and the nicest in town!

NO! You store it! You lock it! You keep the key! We are proud to offer the highest security available in the industry today. Many of our locations use Cylinder Locks that avoid nearly all of the dangers associated with standard pad and disc locks.

Our Computerized Gate Access System only allows authorized people in the secured areas of the property. All of our locations are completely fenced and fully lit. The vast majority of our locations are also equipped with video surveillance cameras.

This allows your items to be stored as if they were still inside your home or office. All of our interior units provide a much higher quality of storage than your shed or attic might. Using our Heated & Cooled Units is almost like leaving your items right at home!

60°F to 80°F is the standard temperature range.

We have just the spaces for you! We offer Interior Standard Units with most of the same benefits as our Heated & Cooled Units, but at a much lower rate. All of our Interior Standard Units are behind exterior, insulated walls with weather sealed, recessed doors. These protect your furniture and other stored items from damaging rapid temperature changes. Also, having your items in a sealed and insulated structure protects against most bugs, dirt, and debris that often gather inside of other storage units. Ask about our Interior Standard Units when you call in today!

Yes! Our prices even beat the leading box stores in most areas! You can see what kind of supplies we offer and pick them up at our stores whenever you need them!

We accept all forms of payment. Including cash, checks, Mastercard®, Visa®, Discover®, and American Express®. We can even bill your credit or debit card automatically each month, if you wish. Most of our locations accept online payments and eChecks as well.

Talk to your store about our Long Term Discounts! You can also contact us at (855) 552-5837 to learn about the specials we are currently offering!