Quick answers to the most common questions
Our clean, well maintained, and secure facilities are always located on major highways and in convenient, highly visible retail areas. Our goal is to give our customers the very best service, convenience, professionalism, and quality storage available in the market today. We strive to continuously improve our business so we can improve your storage experience. And we pride ourselves on being the best and the nicest in town!
All rentals, including those occurring outside of business hours, can not be completed without a review by a staff member.
Customers should schedule their initial stop at the new storage space DURING business hours to ensure a quick and correct delivery of their FREE lock and to ensure that their new space is up to our high standards! We have a state of the art latching/locking system that is simple to use and typically requires little to no instruction. These examples may help.
If goods are to be placed in storage outside of normal business hours, please work to visit the site and retrieve your lock and secure the space PRIOR to delivery of your items. This will ensure that your unit, lock and gate code all work and that your access is ready. We are not always available outside of business hours, please keep this in mind when scheduling your trip.
We thank you for your business and hope to serve you well for the duration of your storage needs. When it comes time to complete your storage use, please make sure to notify us via email or SMS at least 10 days prior to moving out. Please make sure to remove 100% of your goods from the property (we do not offer removal or trash services). Please leave the door all the way open and return to your lock and all keys to our kiosk at the front of the property. All use of the property on or after the 1st of each month will renew that months rental. Please make sure to leave us enough time to administratively process your move out before the end of the month to ensure everything has been completed timely and correctly. Thank You for your business, we appreciate it!
While using your parking space to store a vehicle or a trailer, it is REQUIRED that you fully secure the vehicle at all times. A full cover tongue lock or higher quality lock is recommended.
NO LOOSE items should be left on the vehicle or trailer at any time. NO ITEMS are allowed to be left on the ground or not on or in the vehicle or trailer. All compartments should be locked and secured at all times. Please regularly check the vehicle or trailer to ensure that it is well maintained and in a clean and safe position.
Please remember keep the vehicle or trailer fully insured at all times.
Office Hours
Mon–Fri: 7am–7pm
Sat: 7am–7pm
Sun: By Appointment
24/7 After Hours Availability
Gate Hours
Mon–Sun: 5am–11pm
Ask about 24/7 Access!
We do not currently offer moving services of any kind and can not recommend or endorse any movers in any of the cities or areas where we operate.
Any person offering recommendations or endorsements for any moving services is doing so WITHOUT THE CONSENT of Tigers Eye Self Storage.
Here are several links to websites that assist with finding local movers – we expressly offer NO recommendation or endorsement:
NO! You store it! You lock it! You keep the key! We are proud to offer the highest security available in the industry today. Many of our locations use Cylinder Locks that avoid nearly all of the dangers associated with standard pad and disc locks.
Our Computerized Gate Access System allows authorized people in the secured areas of the property. Most of our locations are fenced and lit. Most of our locations are also equipped with video surveillance cameras.
This allows your items to be stored as if they were still inside your home or office. All of our interior units provide a much higher quality of storage than your shed or attic might. Using our Heated & Cooled Units is almost like leaving your items right at home!
60°F to 80°F is the standard temperature range.
We have just the spaces for you! We offer Interior Standard Units with most of the same benefits as our Heated & Cooled Units, but at a much lower rate. All of our Interior Standard Units are behind exterior, insulated walls with weather sealed, recessed doors. These protect your furniture and other stored items from damaging rapid temperature changes. Also, having your items in a sealed and insulated structure protects against most bugs, dirt, and debris that often gather inside of other storage units. Ask about our Interior Standard Units when you call in today!
Yes! Our prices even beat the leading box stores in most areas! You can see what kind of supplies we offer and pick them up at our stores whenever you need them!
We accept all forms of payment. Including cash, checks, Mastercard®, Visa®, Discover®, and American Express®. We can even bill your credit or debit card automatically each month, if you wish.
All of our locations accept online payments, payments via SMS and email and eChecks (ACH) as well.
Talk to your store about our Long Term Discounts! You can also contact us at (855) 466-6678 to learn about the specials we are currently offering!
NO REFUNDS ON NEW MOVE INS – All Rentals are a one (1) month minimum.
If there is a concern regarding the space or the property a refund MAY be available if the space has not been used. Any administrative costs are not refundable.
If a refund is warranted, the new customer MUST notify the store of any concerns PRIOR to using the space and on the same day as either the rental or the first visit to the property (must be within 5 days of the rental).
We will work to find a space that fits your needs perfectly in all cases. Please help us better understand these specific needs prior to requesting a refund.
Thank you for your business and for renting a unit! Did you know about our UNLIMITED $50 Discount Program?
FREE Truck Rental with Storage Unit Rental – Only available at Select Locations.
Welcome to Tigers Eye Self Storage! We’re glad to have you!
Thank you for renting with us! We appreciate your business. We here at Tigers Eye Self Storage strive to give you the best storage rental value for your money. We have recently made many upgrades to the location and have made your property better and easier to access! In an effort to offer you the best value in town, we offer 24/7 gate access, high security door latches, surveillance cameras, wide driveways and many other amenities. Please find more information about our standard policies and options below!
While using your parking space to store a vehicle or a trailer, it is REQUIRED that you fully secure the vehicle at all times. A full cover tongue lock or higher quality lock is recommended.
NO LOOSE items should be left on the vehicle or trailer at any time. NO ITEMS are allowed to be left on the ground or not on or in the vehicle or trailer. All compartments should be locked and secured at all times. Please regularly check the vehicle or trailer to ensure that it is well maintained and in a clean and safe position.
Please remember keep the vehicle or trailer fully insured at all times.
Please remember that we offer many options for payments that are highly recommended as they save mailing costs and time for you!
- Automatic payments using ACH / eChecks and Credit/Debit cards – All Accounts will have Autopay set up at rental. All pricing assumes that Autopay will be used and all accounts that do not have Automatic Payments in place each month may be charged additional rent.
- Online Payments via www.TigersEye.tech using ACH / eChecks and Credit/Debit cards.
- Over the phone (via Text Message (SMS) or a call) payments using ACH / eChecks and Credit/Debit cards
Sincerely,
Tigers Eye Self Storage
